SmartMail Workflow

The SmartMail workflow enables organizations to automate the classification, categorization, and response to large volumes of incoming emails using AI-driven processes. This workflow leverages Ushur’s platform capabilities to streamline email management, from creating custom AI skills to deploying them within automated workflows. By integrating SmartMail into your processes, you can enhance operational efficiency, reduce response times, and improve customer experience.

The SmartMail workflow consists of the following key stages:

• Create the Skill: Developing an AI skill to classify and process incoming emails.

• Train the Skill: Teaching the AI to categorize emails using training data.

• Test the Skill: Verifying the skill's accuracy and making adjustments as needed.

• Create the Workflow: Implementing the trained skill into a workflow to automate email management in real time.

The SmartMail workflow streamlines email handling, allowing teams to focus on more complex tasks while improving overall operational efficiency.