Screening Accelerator
  • 30 Oct 2024
  • 3 Minutes to read
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Screening Accelerator

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Article summary

Overview

The purpose of this accelerator is to streamline the clinical trial screening process for participants. Efficient management of clinical trials is essential for gathering accurate data, ensuring participant compliance, and regulatory standards. This accelerator eliminates the need for manual scheduling, repetitive paperwork, and constant phone calls, reducing administrative burdens. This accelerator ensures a smooth and efficient process by automating the screening, scheduling and management of clinical trial activities.

Below is a step-by-step guide to securely manage the clinical trial screening process through the Ushur Invisible App.

Accelerator Navigation

  • Navigate to Create Project > Screening.

The Workflow

To configure the workflow settings refer to Configure the Setup and Start Option.

Description Of The Steps

Step Name

Description/Functionality

Welcome!

First engagement with the end-user with a welcome message stating the purpose of the engagement and providing a link to the Ushur Invisible App.

AppointmentConfirmation

End-user chooses to confirm, reschedule, or cancel their screening appointment.

RescheduleAppointment

End-user selects a new date and time for their screening appointment.

ConfirmAppointment

Confirmation of the end-user’s screening appointment details and asking the end-user if they want an email confirmation.

EmailConfirmation

End-user update their email address if necessary and then send the end-user an email confirmation of their screening appointment.

ThankYou

Last engagement with the end-user and launch the ‘ConsentForm’ workflow for the next step.

Note

You must configure the Launch Workflow Module according to your preferences.

Pre-Defined Tags Configuration

To Configure the pre-defined tags, navigate to Setup & Start > Data.

Tag Name

Tag Description

AppointmentStatus

The status of the end-user’s screening appointment (Note: Stores the either of the value ‘Confirm’, ‘Reschedule’, or ‘Cancel’).

CompanyName

Name of the company conducting the clinical trial.

CompanyNumber

Phone Number of the company conducting the clinical trial.

ConfirmationReplyEmailAddress

Email address to be used to reply to the screening appointment confirmation email.

ConfirmationSenderEmailAddress

Email address to be used to send the screening appointment confirmation email.

EmailSubject

Subject of the screening appointment confirmation email.

LabName

Name of the lab conducting the clinical trial.

PatientEmailAddress

Email address of the end-user.

PatientFirstName

First name of the end-user.

PatientLastName

Last name of the end-user.

PatientPhoneNumber

Phone number of the end-user.

ScreeningAppointmentDateTime

Timestamp of the clinical trial screening appointment of the end-user.

Additional Enhancement Suggestions

  • Add reminders

    • You can remind the end-user to finish incomplete engagements through Enable Reminders. Refer to General Tab.

  • Add MFA (Multi-factor authentication)

    • Enable OTP-based multi-factor authentication for the Invisible App. Refer to Invisible App Tab.

  • Add Call an Agent capability

    • The end-user can have the option to call the medication company representative or the lab representative and connect with them for instant support. Refer to Phone Agent Module.

  • Create a Calendar Invite

    • The end-user can receive an invite.ics file for the invite so they can easily add the screening appointment to their calendar. Refer to File Creation Module.

  • Integrate third party chat capability

    • You can integrate a third party chat like Five9 in the Invisible App experience. Contact your CSM to know more. Below is a reference:

Data Integration

Data Table is the data from the Enterprise that Ushur utilizes within the workflow and then exports it back to the Enterprise. For more information refer to Data Tables.

Import Data Module

The Import Data module helps you to integrate the data table records into the workflow tags. You can use the tags to display data or ask the end-user to update the value of the tags. To integrate the data table records into tags, follow the below steps:

  1. Drag and drop or double-click the Import Data module into the Inspector Panel of the Welcome Step and double click to configure it.

  2. From the Datatable to link dropdown select the data table from which you want to import data.

  3. Choose the Unique key of your data table and select the record to link the key value from the respective dropdowns.

  4. Select the next step to be executed from the On Error Branch to dropdown in case an error occurs while fetching the data.

  5. Select the checkbox named Copy Data From and map your data table properties to the respective tags.

  6. Select the tag from Save To dropdown. The tag descriptions are described above in the Tag Description Table.

  7. You can also store the data table properties into new tags, scroll down to the bottom of Save To dropdown to find the New Tag button.

Export Data Module

The Export Data module helps you to store the information of the tags into the data table or a predefined SFTP server. To export the values the tags into the data table:

  1. Drag and drop or double-click the Export Data module into the Inspector Panel of the Thank You Step and double click to configure it.

  2. Under Export to choose your export destination as Datatable.

  3. Select the data table you want to export data to from the Export to Datatable dropdown.

  4. Select a destination datatable column from the Export to dropdown for all the tags whose data you want to export.

An Example Of Setting Up The Data Table

Add the properties to the data table.

Data in the Data Table before executing the workflow.

Data in the Data Table after executing the workflow.


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