Introduction

This documentation outlines end-user experiences and reporting mechanisms related to the WebSocket compatibility of external organizations with the Ushur Hub.

End User Experience

Scenario Overview

If an organization is not compatible with Ushur Hub due to network configurations, end users logging into the portal will encounter a warning message. Subsequently, they will be unable to access any use case tiles, affecting their ability to utilize the portal functionalities.

User Impact

The impact on end users includes limited access to portal features and instructions to reach out to support for additional assistance.

Ushur Hub Compatibility Report

Tracking Compatibility

As organizations roll out the Ushur Hub across multiple external organizations, it is important to track which organizations are compatible with the Ushur Hub. This allows proactive management of potential issues and ensures a seamless experience for end users.

Subscription Benefits

Organizations subscribed to Ushur Hub will receive a periodic Ushur Hub WebSocket Compatibility Report email. This report provides detailed insights into the compatibility status of various organizations. The frequency of these emails can be configured, with the default frequency at daily.

Compatibility Report Email

The compatibility report email includes an attached Ushur Hub compatibility status report. This report summarizes the compatibility status of different organizations, allowing administrators to identify and address compatibility issues.

Example Compatibility Status Report

The Compatibility Status Report has two columns:

• Organization Name

• Compatibility Status

The report is in *.csv format.