Reports

The reporting engine in Ushur is a robust tool that delivers a range of benefits by providing detailed, non-anonymized user data. This allows users to gain deeper insights into their customer base, facilitating more informed decision-making.

Complementing the Ushur Analytics Dashboard, which offers a high-level overview of user engagement and performance metrics, the reporting engine provides granular insights into individual user data. This enables users to analyze customer behavior and preferences in detail, helping to identify patterns and trends in customer interactions. These insights can then inform and enhance marketing and engagement strategies.

For example, the reporting engine might reveal that a specific customer segment responds more positively to certain messaging or engagement channels. With this information, users can tailor their strategies to better meet the needs of this audience, leading to more effective communication and higher engagement rates.

Note

The Reports tab is available only to selected roles. If you cannot view the Reports tab in the Ushur Studio, please contact your Customer Success Manager.

For users with the necessary permissions, the Reports tab will be visible in the Ushur dashboard.

The Report tab includes four tabs:

• Report Templates

• Presets

• Generated Reports

• Scheduled Reports