AI Agent in Focus Mode

Focus Mode streamlines user interactions by temporarily hiding action buttons during workflow execution or query handling, creating a distraction-free experience.

How Focus Mode Works

• Workflow Focus:

  • When users select and execute a specific service, action buttons are hidden to reduce distractions.

  • Users remain in Focus Mode until the workflow is completed or exited.

• Query Focus:

  • During user queries, the chatbot enters Focus Mode to ensure a seamless conversation.

  • Action buttons are hidden but reappear after a configurable timer (default: 60 seconds) or upon query resolution.

Returning to the Main Menu

• After completing a service, users are directed back to the landing campaign, and action buttons reappear for easy navigation.

Return to Service

• If users pause a workflow to ask questions, a Return to Service button allows them to seamlessly resume the interrupted workflow.